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Check out the latest reviews of Nextbase products

We're very proud of our award winning products and we love hearing feedback on them - browse the latest customer reviews here.

Nextbase Reviews

We'd love to hear your what you think!

If you'd like to leave us some feedback, simply email testimonials@nextbase.co.uk.

Duo Window Mount

Amazed at the customer service from @nextbase_uk I only asked them where I could buy a new GPS window mount for my DUO as I couldn't find one sold separately with the same connections, within five minutes of sending them an email, I had a response that said there was a replacement in the post on the way to me on 24hour delivery.. they didn't question warranty and they even apologised that it has broken... many companies wouldn't even reply let alone send a replacement if it's out of warranty... so pleased with their service.

Emily

New charger

Just a quick thank you, the new charger arrived and I’m all up and running again. Excellent aftersales service from nextbase.

Mr Heath

Thank You

I rang yesterday for some assistance as my little boy was distraught at breaking his dvd player (the phrase "Timmy Time bwoken" was said quite a few times) after using it to try and climb into his car seat. All hell had broken loose and there were lots and lots of tears and he kept saying sorry, trying to put it back on the seat in front of him. I probably wasn't very helpful on the phone as I didn't have a model number or any details that could really help whoever answered the phone but today I've come home and the replacement part had arrived in a little envelope. How you managed to diagnose the part from what I said, I've no idea, but it fits and everything has gone back together again. I just wanted to say a huge THANK YOU to whoever helped me out on Monday. You've made Noah very happy (and Mummy and Daddy and big sister Amber) as he can now enjoy Timmy Time in the car again which keeps him very occupied (he's learned to sing the theme tune in the last week) and prevents him from annoying anybody else. (First World problems, eh?)

Mr Searle

302G

Thank you very much. It's very nice to receive such good customer service and I will use any opportunity to recommend your company.

Mr Elliot

Suction Cup

I thought I would let you know that the replacement suction cup arrived this morning. Congratulations on offering such a wonderful service. It's quite rare in this day and age so I felt I had to know how much I have appreciated your response.

Peter

Adhesive Mount

Just a line to thank you for the excellent service you provided regarding an additional adhesive mount for my 412GW dash cam. I spoke to one of your representatives who said he would send me one free of charge and it arrived the very next day. Fantastic customer service.

Mr Brown

Battery Replacement

Just to let you know that the instructions arrived within 10 minutes of our conversation yesterday. Very detailed yet straight forward. Also, the battery has just been delivered this morning as you predicted. I cannot thank you and your company enough for the courteous response to my predicament and your swift and generous resolution. I have no hesitation in promoting you, the company, the product to all friends and family. It has been a real pleasure to do business with you. Please pass on my heart felt thanks to the management - they have a great product and equally talented and courteous people.

Mr Scott

Testimonial

The service we received was not just good it was outstanding, in less than a week we had our problem solved and a replacement part delivered. Thank you Next Base.

Mr R

402G

I just can't thank you and the tech young man Keynon enough for all your very kind help, words, deeds and patience, it really is very much appreciated. Would I recommend Nextbase products? you can bet your life I would, and without a moments hesitation. The quality of the Nextbase dashcam, is only surpassed by the fantastic after care service displayed by yourself and the excellent young technician Keynon, and setting such high standards of customer support, that others can only hope to achieve. It is worth noting, that it's not just the quality of the product that counts, but probably even more importantly, the quality of after care in the unlikely event of needing to seek Nextbase's help, support and advice. I must also add, that had there been a customer care event in the Rio Olympic games, both you (Karen) and Keynon, would without a shadow of doubt, have won gold.

Mr Lee

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